Our price guarantee ensures that you buy perfume, cosmetics and skin care products 20 % cheaper than the recommended city prices on the Danish market. If you can document that you have found a specific product cheaper than the price you paid in the TAX FREE-shop within 30 days of your purchase (special offers, internet sales and sales excepted), we will repay and double the price difference.

Please contact us by e-mail: customerservice@heinemann-retail.dk

​View all products with our price guarantee

What is city price?

City price is the term we use for the cost of an item outside the TAX FREE shops in Copenhagen Airport.

If the price is displayed in Danish kroner (DKK), the city price is listed in regards to the suggested retail price in Denmark.

If the price is displayed in Norwegian kroner (NKK), the city price is listed in regards to the suggested retail price in Oslo Airport, Gardemoen. Spirits are compared to the Norwegian retail price at Vinmonopolet.no

If the price on spirits is displayed in Swedish kroner (SEK), the city price is listed in regards to the suggested retail price at Systembolaget.se

When you buy TAX FREE perfume, cosmetics and skin care products we guarantee that you save at least 20 % compared to city prices.

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