Please feel free to contact us 


Should you not find answers on this website, you are welcome to contact our customer service.

TAX FREE-store customer service.

We welcome all questions or comments and we always reply as soon as possible.

Feel free to call or e-mail:

Tel. +45 32 31 46 20

Phones are Monday to Friday 09.30 - 15.00 
E-mail: customerservice@heinemann-retail.dk

If you want to write to us a letter, please use the adress below:

Gebr. Heinemann Retail
Vestvej 6
2770 Kastrup

Please note that questions related to products bought in other stores should be raised to the relvant store. Please find the contact information for your store further down on this page.

Copenhagen Airport customer service.

If you have questions regarding your login, username, password or CPH Advantage, please contact:

CPH Customer Service at +45 - 3231 3231
Phones are open all week 06.30 - 22.20 

Frequently asked questions

You will find answer to the most common questions here

Go to customer service

Contact the stores in the airport

If you have questions to your order or to products bought online, please contact the relevant store. You will find the contact information below:

B&O Play
T: + 45 32314554
E: cph@beostores.com
W: playcph.com

Capi
T: +45 32314091
E: copenhagen.shop.3.mail@capi.com
W: capi.com/

Delicious By Nordic
T: + 45 53500800
E: CPH@deliciousbynordic.dk
W: deliciousbynordic.dk/

Ecco
T: + 45 32314211
E: Lufthavnen@eccoshops.com
W: ecco.dk

Georg Jensen
T: + 45 32521638
E: kastrup@georgjensen.com
W: georgjensen.com

Illums Bolighus
T: + 45 32528238
E: sra@illumsbolighus.dk
W: illumsbolighus.dk

 

Illums Bolighus Smykker
T: + 45 32528238
E: cphairport@illumsbolighus.dk
W: illumsbolighus.dk

Kaufmann
T: + 45 32514080
Terminal 3: kastrup@kaufmann.dk
Terminal 2: terminal2@kaufmann.dk
W: http://www.kaufmann.dk

Lakrids
T: + 45 32176822
E: Cph@lakrids.nu
W: lakrids.nu

Lego
T: + 45 32519444
E: mette@legocph.dk
W: lego.dk

Molo
T: + 45 31327233
E: molo@molo.com
W: molo.dk

Peter Beier
T: + 45 44220255
E: cph@pbchokolade.dk
W: chokolade.com

Pilgrim
T: + 45 32511445
E: cphairport@pilgrim.dk
W: pilgrim.dk

Royal Copenhagen
T: + 45 32528516
E: rccph@illumsbolighus.dk
W: royalcopenhagen.com

 

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